Frequently Asked Questions
Q: How do you approach improving a website’s performance?
A: I start by looking at your website from your visitors’ perspective. Using data, I figure out what’s easy to use, what’s confusing, and where people might get stuck. Then I focus on simple, practical changes that make your site smoother, faster, and easier to navigate.
Q: Can you help with both strategy and technical fixes?
A: Yes! I can guide improvements in both the way your site works and the way it’s experienced by visitors. That means fixing things that slow it down, organizing content for clarity, and making sure every page tells the right story.
Q: How long does a typical project take?
A: It depends on the project, but I focus on steady, manageable progress. Some updates can happen quickly, while larger improvements take more time. I’ll give you a clear timeline so you always know what’s next.
Q: Do you offer ongoing support after the project is finished?
A: Yes. Websites are always changing, and I can help keep yours smooth, easy to navigate, and up to date. You can choose the level of support that fits your needs.
Q: What do you enjoy most about your work?
A: I love turning data into stories and helping websites feel clear and approachable. There’s something really satisfying about making a site easier for people to navigate and seeing that “aha” moment when a client understands what’s happening behind the scenes.
Q: How do you ensure my website is user-friendly and accessible?
A: I think about your visitors first—how they read, navigate, and interact with your site. I make sure pages are easy to follow, content is clear, and the experience works well on any device. Accessibility is part of everything I do.
Q: What makes your approach different from others?
A: I focus on the whole experience—how your site feels, how easy it is to navigate, and how the content communicates your story. My goal is to make your website clear, approachable, and enjoyable for the people who visit it.
Q: Do I need to be tech-savvy to work with you?
A: Not at all! I explain things clearly and keep it simple. You’ll always know what’s happening, why it matters, and what steps we’re taking—without any confusing jargon.
Q: How do you use data to guide your recommendations?
A: Data helps tell the story of how people are using your site. I look at patterns, like which pages people visit most and where they drop off, and use that information to make your site more intuitive and user-friendly.
Q: What inspires you in your work?
A: I’m inspired by clarity and thoughtful communication. When a website works smoothly and communicates a story well, it’s like magic. I also love seeing clients light up when they finally understand their data and feel in control of their online presence.